Terms and Conditions
Last Updated: 20 – Aug – 2024
Welcome to Ourus Academy. By accessing or using our services, including enrolling as a student or joining as a tutor, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully.
1- Introduction
1.1. These Terms and Conditions govern the relationship between Ourus Academy (“we”, “our”, “us”) and both students (“you”, “your”) and tutors engaged with Ourus Academy.
1.2. By accessing our website, using our services, or entering into a tutoring agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
2- Services
2.1. Ourus Academy provides educational tutoring services for students in various subjects, including but not limited to A Level, O Level, and Professional Writing.
2.2. Tutors at Ourus Academy are independent contractors, responsible for delivering high-quality educational support to students.
2.3. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3- Enrollment and Payment
3.1. Student Enrollment: Enrollment in Ourus Academy’s tutoring services requires registration through our website or by contacting us directly. All information provided during registration must be accurate and up-to-date.
3.2. Payment Terms: Tuition fees are due according to the payment plan agreed upon during enrollment. Payments must be made in full and on time as per the payment schedule.
3.3. Refund Policy: Refunds may be granted at the discretion of Ourus Academy, depending on the circumstances. Any refund requests must be made in writing and will be processed within 14 business days.
4- Tutor Responsibilities
4.1. Professional Conduct: Tutors are expected to conduct themselves professionally at all times, ensuring a safe and supportive learning environment for students.
4.2. Lesson Preparation: Tutors must adequately prepare for each tutoring session and deliver content aligned with the curriculum and students’ learning goals.
4.3. Punctuality and Attendance: Tutors must arrive on time for all scheduled sessions. If a tutor is unable to attend a session, they must notify the student and the academy in advance.
4.4. Confidentiality: Tutors must maintain the confidentiality of all student information and not disclose any personal or academic details to third parties without prior consent.
5- Student Responsibilities
5.1. Commitment to Learning: Students are expected to engage actively in the learning process, complete assignments on time, and attend all scheduled tutoring sessions.
5.2. Behavior: Students must behave respectfully towards tutors and other students. Any disruptive behavior may result in suspension or termination of tutoring services.
5.3. Punctuality and Attendance: Students must arrive on time for all scheduled sessions. If a student is unable to attend a session, they must notify the tutor and the academy in advance.
6- Cancellation and Rescheduling
6.1. Cancellation by Student: Students must notify the tutor and the academy at least 24 hours in advance if they need to cancel or reschedule a session. Failure to provide adequate notice may result in the session being charged in full.
6.2. Cancellation by Tutor: If a tutor needs to cancel a session, they must notify the student and the academy as soon as possible. The session will be rescheduled at a mutually convenient time.
6.3. Termination of Services: Either party may terminate the tutoring agreement with appropriate notice. Any remaining fees owed must be settled before the termination is finalized .
7- Limitation of Liability
7.1. Ourus Academy is not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services.
7.2. Ourus Academy is not responsible for any personal injury, loss, or damage occurring during tutoring sessions, whether they take place in-person or online.
8- Intellectual Property
8.1. All content provided by Ourus Academy, including lesson materials, notes, and resources, is the intellectual property of Ourus Academy or its tutors and may not be reproduced or distributed without explicit permission.
8.2. Students and tutors agree not to share, sell, or distribute any content provided during tutoring sessions for commercial purposes.
9- Privacy Policy
9.1. Ourus Academy is committed to protecting your privacy. We collect and process personal information in accordance with our Privacy Policy, which is available on our website.
9.2. By using our services, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
10- Changes to Terms and Conditions
10.1. Ourus Academy reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to students and tutors, and continued use of our services constitutes acceptance of the revised terms.
11- Governing Law
11.1. These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan.
11.2. Any disputes arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Pakistan.
12- Contact Information
Ourus Academy
Contact Information
Phone Number : 03211213499
Email : info@ourusacademy.com